Principal / Sr. Principal Human Factors Engineer / User Experience Researcher

Company: Northrop Grumman Corp. (AU)
Location: Colorado Springs
Posted on: November 13, 2024

Job Description:

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Space Systems (NGSP) sector is seeking a human factors engineer/user researcher to support the Ground-based Midcourse Defense (GMD) Fire Control system engineering activities in Colorado Springs, Colorado.
The selected candidate will become part of the Ground Based Midcourse Defense (GMD) Program in support of the GMD Weapon System (GWS) for the Missile Defense Agency. GMD employs integrated communications networks, fire control systems, globally deployed sensors and Ground-Based Interceptors that are capable of detecting, tracking, and destroying ballistic missile threats. The open position is in support of the design and development of the GMD Fire Control (GFC) product within the GWS program.
Key Responsibilities:

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• Participate fully in the product development process by embedding with Agile product teams, synthesizing user feedback and usability testing data into product roadmap tasks and deliverables.
  
• Collaborate with military and non-military users, systems engineers, software developers, Missile Defense Agency (MDA) customer representatives, and UI/UX designers to ensure evolving designs are user-centered.
  
• Generate and iteratively refine journey maps, user flows, task analyses, and other research artifacts to capture intended user-system interactions.
  
• Effectively communicate and coordinate journey maps and user flows with team members across numerous scrum teams.
  
• Elicit and catalog feedback from customer and user community on evolving design concepts.
  
• Conduct usability testing of design concept prototypes and working software and synthesize and report results.
  
• Assess and translate evolving user needs to facilitate engineering requirement and design concept definitions.
  
• Support assessment in accordance with MIL-STD-1472G/H design guidelines.
  
  Basic Qualifications:
  
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  • Sr Principal Human Factors Engineer: Bachelor's degree in Psychology, Human Factors, User Interface (UI) / User Experience (UX) design, Human Computer Interaction, or other related field and 9 years of related experience, a Master's degree and 7 years of related experience, or a PhD and 4 years of related experience.
    
  • Principal Human Factors Engineer: Bachelor's degree in Psychology, Human Factors, User Interface (UI) / User Experience (UX) design, Human Computer Interaction, or other related field and 5 years of related experience, a Master's degree and 3 years of related experience, or a PhD and 1 year of experience.
    
  • Ability to obtain an Interim DoD Secret security clearance prior to start date and maintain a DoD Secret security clearance.
    
  • Experience developing and administering qualitative and quantitative user assessments methods.
    
  • Demonstrated experience collecting and analyzing end-user feedback/data to drive a product backlog.
    
  • Demonstrated experience developing journey maps, user flows, task analysis, or equivalent.
    
  • Possess strong verbal/written communications skills to work effectively in and across multiple technical teams.
    
  • Strong problem-solving skills, exceptional curiosity, and a drive to constantly learn.
    
  • Self-motivated and ability to work in a dynamic team environment while successfully juggling multiple competing priorities.
    
  • Ability and willingness to travel up to 10% to support business needs.
    
    Preferred Qualifications:
    
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    • Degree in Science, Technology, Engineering, or Mathematics (STEM) discipline from an accredited university.
      
    • Active DOD Secret Security clearance.
      
    • Prior experience on a product team driving product backlog in coordinating with multiple scrum team product owners.
      
    • Prior working experience on an MDA program, higher preference for prior GMD experience.
      
    • Demonstrated experience working with diverse teams in an Agile environment.
      
    • DoD Experience with user-centered UI/UX design and/or user research for a complex system operated within a system of systems environment.
      
    • Prior experience supporting the development and assessment of a system against MIL-STD-1472 guidelines.
      
    • An innate desire and curiosity to learn more about the components of GMD, the end-users, and how they operate in a system of systems environment.
      
      What We Can Offer You:
      Northrop Grumman provides a comprehensive benefits package and a work environment that encourages your growth and supports the mutual success of our people and our company. Your benefits will include the following:
      
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      • Health Plan
        
      • Savings Plan
        
      • Paid Time Off
        
      • Education Assistance
        
      • Training and Development
        
      • Flexible Work Arrangements
        
        Salary Range: $97,500 - $146,300
        Salary Range 2: $121,000 - $181,400
        The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
        Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer. U.S. Citizenship is required for most positions.
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Keywords: Northrop Grumman Corp. (AU), Commerce City , Principal / Sr. Principal Human Factors Engineer / User Experience Researcher, Education / Teaching , Colorado Springs, Colorado