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Customer Service Supervisor

Company: Cintas
Location: Westminster
Posted on: November 1, 2024

Job Description:

Requisition Number: 185272

Job Description

Cintas is seeking a Customer Service Supervisor to increase our "Customer Service Index" by ensuring high levels of satisfaction among our customers. Responsibilities include acting as the main point of contact and overseeing all areas of our fast-paced Customer Service Department by making independent decisions to assist customers; training and supervising our Customer Service Representatives; working with our sales, service, production and administrative departments to deliver prompt resolution of customer questions and concerns.

Skills/Qualifications

Required

  • Customer service or call center experience
  • Typing and 10 keypad experience
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Intranet/Internet
  • High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

    Preferred
    • 1-3 years' management experience in a customer service or call center
    • AS/400 experience
    • Availability to start within two weeks after offer made/accepted

      Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.

      Additionally, our employee-partners enjoy:
      --- Competitive Pay
      --- 401(k)/Profit Sharing/Employee Stock Ownership Program
      --- Disability and Life Insurance Packages
      --- Paid Time Off and Holidays
      --- Career Advancement Opportunities

      Compensation

      This compensation information is a good faith estimate and provided in accordance with Colorado local city or state law. Similar positions located outside of this jurisdiction may not necessarily receive the same compensation.

      The base salary generally ranges between $55,000.00 - $65,271.96/Year. This range is an estimate based on an applicant's skills and experience.

      Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

      Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY--- to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday -.

      To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities-these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready--- for limitless opportunities at Cintas?

      Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

      Job Category: Service
      Organization: Fire
      Employee Status: Regular
      Schedule: Full Time
      Shift: 1st Shift

      Nearest Major Market: Denver
      Job Segment: Call Center Manager, Call Center Supervisor, Call Center, Compliance, Customer Service, Legal

Keywords: Cintas, Commerce City , Customer Service Supervisor, Hospitality & Tourism , Westminster, Colorado

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