Executive Director
Company: Brookdale
Location: Fort Collins
Posted on: November 12, 2024
Job Description:
Overview
Executive Director
Brookdale Fort Collins Assisted Living & Memory Care
Fort Collins, CO
Brookdale is seeking a seasoned Executive Director with the vision
to engage staff with passion and inspiration. With the support of
an incredible regional team, the right candidate will provide
leadership to an Assisted Living and Memory Care campus, the Memory
Care offering both Clare Bridge and Crossings programming.
Early Access to Paycheck with Earned Wage Access is available for
Hourly Associates
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your
best possible self, join us! You'll earn more than a paycheck; you
can find opportunities to grow your career through professional
development, as well as ongoing programs catered to your overall
health and wellness.
Full Time Benefits Eligibility
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages
- Optional voluntary benefits including ID theft protection and
pet insurance
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical
illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
Base pay in range will be determined by applicant's skills and
experience. Full-time associates in role are eligible for an annual
bonus incentive and sales referral bonuses.
Veterans, transitioning active duty military personnel, and
military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all
applicable laws and regulations regarding mandatory COVID-19
vaccination.
To support our associates in their journey to become a U.S.
citizen, Brookdale offers to advance fees for naturalization (Form
N-400) application costs, up to $725, less applicable taxes and
withholding, for qualified associates who have been with us for at
least a year.
The application window is anticipated to close within 30 days of
the date of the posting.
Responsibilities
Leads the day-to-day operations of a large community of more than
175 units with up to two product lines or more than 120 units with
three product lines. Is responsible for the community's associate
relations, resident and resident family engagement and connection,
financial performance, and regulatory compliance. Creates and
executes the business plan and develops the team to become the
preferred senior living community in the market, while growing
revenue and profitability in partnership with the district team.
Works with sales to drive sales results. Creates an inclusive
community culture that provides high quality resident experiences
and care and engages residents, families, and associates.
- Responsible for all operations within the community,
interacting with staff and residents, prospects, or their family
members, as necessary.
- Develops and implements business plan to become the highest
performing senior living community in the local market. Creates,
analyzes, and executes annual operating and capital budgets and
holds department leaders accountable for department budgets.
Manages community performance against goals; sets plans to improve
or maintain performance to Company service and financial
standards.
- Builds and maintains strong working relationships with
management team and encourages teamwork and collaboration;
cultivates an inclusive community culture. Supervises, directs, and
motivates community management while empowering department leaders
to supervise, direct, and motivate staff; ensures department
leaders proactively recognize and solve issues. Holds department
leaders accountable for department performance. Provides assistance
to leaders and staff as needed. Works with department leaders to
ensure community maintains appropriate staffing levels to meet the
needs of residents and in accordance with applicable legal
requirements.
- Encourages and supports department leaders to attract, develop,
engage, and retain associates in accordance with Company policies.
Understands the community's staffing needs and is responsible for
overseeing the recruiting and onboarding process; ensures
associates are appropriately trained and developed to meet the
needs of residents. In consultation with department leaders,
reviews promotions, development plans, disciplinary actions, and
termination decisions to ensure consistency in the selection and
retention of quality associates. Works with department leaders to
analyze trends and implement strategies to reduce turnover and
increase retention.
- Builds high degree of resident satisfaction and retention. Is
responsible for maintaining positive resident relations and is
accessible and approachable to residents and their families.
Empowers community management to proactively solve resident
problems and resolve issues. Works with appropriate department
leaders to leverage satisfied residents and families to grow
community occupancy and to execute renewal program with existing
residents. Partners with Resident Council as necessary. Works with
community management to administer resident satisfaction and other
surveys and to create plan to address opportunities for improvement
in resident satisfaction, experience, and engagement.
- For assisted living or memory care communities, creates and
maintains collaborative relationship with community clinical
leader(s) to ensure community's care and services are appropriate
to meet the needs of residents. Oversees resident services
including the admission process, healthcare management, and
maintenance of resident documentation to ensure high quality
services and compliance with Company policy and applicable legal
requirements. Empowers department leaders to demonstrate same for
their respected area. Ensures clinical leader(s) conduct service
plan reviews, consistent with applicable legal requirements, with
resident families to maintain the personal dignity of
residents.
- Demonstrates a high degree of financial acumen as it relates to
community operations. Analyzes, develops, and executes annual
operating and capital budgets; works to meet or exceed budgeted
revenue, profitability, and occupancy goals. Works with department
leaders and district team to proactively create plans to overcome
unanticipated expenses or revenue shortfalls. Continually explores
means of revenue enhancement and expense reduction, while meeting
the needs of residents and adhering to Company policies and
applicable regulations.
- Drives sales and marketing efforts in collaboration with the
community sales leader to meet or exceed occupancy or revenue
targets by assisting to develop new business, generate leads, and
build strategic relationships. Engages with prospects who tour the
community. Identifies trends and empowers sales leader to implement
approved sales and marketing activities and strategies to maximize
revenue (RevPAR).
- Identifies and builds positive relationships with local
influencers and professionals to raise community profile. Becomes
active in social and civic affairs of the local community that
align with the Company's mission. Represents the community and the
Company to governmental agencies (as appropriate), professional
organizations, community groups, and other appropriate public
agencies and groups.
- Works with maintenance and other appropriate department leaders
to ensure buildings, grounds, and property are up to Company
standards; engages in active oversight of preventative maintenance
systems and programs and frequent inspections that meet Company
standards of excellence.
- Enforces current Company policies and procedures. Maintains
applicable licenses in accordance with Company, Federal, State, and
local requirements.
This job description represents an overview of the responsibilities
for the above referenced position. It is not intended to represent
a comprehensive list of responsibilities. An associate should
perform all duties as assigned by their supervisor.
#ZR-CT
Qualifications
Education and Experience
Bachelor's Degree required. Minimum of five years of operational
leadership experience required. Additional years of experience can
be substituted for the education requirement on a year-for-year
basis.
Certifications, Licenses, and Other Special RequirementsMust have a
valid administrator license in states where required. Must have a
valid driver's license and access to a private vehicle for business
use.
Management/Decision MakingMakes analytical decisions and is
accountable for all actions made by a department or group. Uses a
high degree of analytical ability and demonstrates sound judgment
acquired through significant experience to solve complex and varied
problems that could result in substantial loss of reputation.
Knowledge and SkillsHas significant knowledge of an advanced
discipline with a working knowledge of related fields. Has
significant knowledge of the organization, work environment, and
process. Has knowledge to direct multiple functions and departments
with full responsibility for operational results. Familiarity with
Microsoft software preferred. Excellent written and oral
communications skills are essential. Ability to prioritize and
effectively manage multiple tasks is essential. Proven success in
driving results. Ability to delegate assignments to the appropriate
individuals based on their skills, roles, and interests and to
oversee delegation appropriately. Proven demonstration of good
judgment, strong problem solving, and decision making skills.
Physical Demands and Working Conditions
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Stoop, kneel, crouch crawl
- Talk or hear
- Ability to lift: up to 50 pounds
- Vision
- Requires interaction with co-workers, residents or
vendors
- Occasional weekend, evening or night work if needed to ensure
shift coverage
- On-Call on an as needed basis
- Possible exposure to communicable diseases and
infections
- Potential injury from transferring, repositioning, or lifting
residents
- Exposure to latex
- Possible exposure to blood-borne pathogens
- Possible exposure to various drugs, chemical, infectious, or
biological hazards
- Requires Travel: Occasionally
- Requires Driving: Drives self (Tier 2)
Brookdale is an equal opportunity employer and a drug-free
workplace.
Salary Range Information$121,780.00 - $155,130.00 / year
#J-18808-Ljbffr
Keywords: Brookdale, Commerce City , Executive Director, Executive , Fort Collins, Colorado
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